I was helping a client with his Acer laptop, whose virus infection is so bad that the laptop literally came to a crawl (or to a stop, really, and wouldn’t respond to any commands). I couldn’t get into his account, or even change BIOS settings. He didn’t have a recovery CD and he gave me permission to reset the whole system to factory default.
Power up the laptop until you get to the part where it loads the logo. Hold or press down ALT + F10 and wait. This will allow you to reach a blue screen with several options to choose from. Most of these options will require administrator password, so I hope you didn’t forget it.
Follow the instructions from then on…
There you go, you have just learned how to Factory Reset Acer Aspire ZRQ Windows 8.
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